The main purpose of the IDVerify service is to allow users to prove that they are who they say they are. This service is operated by CRIF VisionNet Limited, but is used by third parties based on their needs. You can only verify your identity if you have been sent a special link which is unique to you. Therefore this site is just for informational purposes.

If you have received an invite, then our home page explains the process. Information about what documentation you might be asked for is provided in the ID Documents page. Further information can be found in our Help Centre.

• IDVerify commitment to accessibility

  In line with the European Accessibility Act (EU Directive 2019/882) and national regulations, IDVerify is committed to ensuring that our information & E comm services are accessible to all customers, including individuals with disabilities and additional needs.

• Preparation of this statement

  Date 10/10/2025

• Accessibility standard

  To ensure that our online services are inclusive and accessible to all customers we plan to follow Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. IDVerify meets the core elements of this standard with further enhancements in progress. We're committed to continuous improvement of any shortfalls and are currently working on (detail of current remediations).

• Accessibility features

  • support for reading, writing, and visual impairments.

    Services are engineered to be compatible with screen readers. All visual content, images, and required interactions are read aloud electronically to provide impaired customers with the information needed to use the service and if needed operate by voice instructions. Examples include VoiceOver (iOS), TalkBack (Android), and JAWS (Windows). IDVerify service/s are designed to work seamlessly with these assistive technologies. Initial use of readers may require practice to be effective. Device-specific screen reader tutorials are also available.

  • multi-sensory information

    Primary information is provided via text. Critical images are supported by ('alt text'). Essential video content is supported by captions and transcripts to ensure full understanding. Digital forms feature clear, linked labels, and provide accessible error identification (including screen reader messages) and actionable correction suggestions, enhancing usability for all.

• Ongoing Compliance

  We have procedures in place to re-validate important pages, and improve accessibility over time.

If you have further questions, or need support, then reach out to our support team via the contact us page, and we will be happy to help.

Last Updated October 2025